Terms of service

Fireworks show packages

• After payment, customer-requested cancellation or rescheduling is not supported.
• Discretionary refunds are not offered. If there is a problem with your order, contact support@wetogether.cc.
• If your show plays as agreed and you miss watching it, no replay is arranged.
• These rules do not limit refund or other rights granted by applicable law.

The service and package

Afterglow provides scheduled pixel fireworks on a shared website sky. The selected package price in US dollars and its duration are shown before Checkout and saved with the order. The current packages are defined by the purchase form; no private website, video recording or replay is included. Sound requires you to enable it. The visual detail can adapt to your screen, performance and reduced-motion setting.

Scheduling and payment

For as-soon-as-possible playback, the prepayment wait is an estimate. The server confirms the earliest complete available slot only after verified payment, without displacing confirmed reservations. For reservations, the selected time is held before Checkout; a confirmed paid reservation is not silently moved.

Check the date, time and named browser timezone carefully. Reservations are within 7 days and at least 40 minutes ahead. An unpaid reservation is released only after payment is confirmed closed; it stays held while payment status is uncertain. Existing orders keep their recorded deadline. Your order page shows the confirmed payment and show time.

Watching your show

Join during the scheduled time. Entering or refreshing midway joins the current progress, rather than restarting the show. If you return after it ends, it is not played again. Closing a page does not cancel an order. Your connection, browser, device settings and volume can affect your viewing experience.

After-sales rules and legal rights

After payment, customer-requested cancellation or rescheduling is not supported.

Discretionary refunds are not offered. If there is a problem with your order, contact support@wetogether.cc.

If your show plays as agreed and you miss watching it, no replay is arranged.

These rules do not limit refund or other rights granted by applicable law.

Faults and unresolved payments

If the website fails to play your show as agreed, contact support@wetogether.cc with your order reference, payment time and relevant evidence. Payment or scheduling inconsistencies are recorded for manual investigation. Reporting a fault does not automatically authorize a discretionary refund, silent rescheduling, a replacement show or a new fee. Applicable legal rights remain unaffected.

This policy does not prevent rights or a dispute process available under applicable law or payment-channel rules. An internal approval to handle an issue is separate from confirmation that a payment channel has actually refunded a payment. No time limit, handling fee or guaranteed response time has been added.

Private orders and support

Order access is tied to the original browser’s access session. An email address or guessed order reference cannot unlock private data. This version does not provide cross-device order recovery, an account login, or replacement access links. Support must establish appropriate ownership before discussing private order details. Do not send full card numbers, CVCs, passwords, cookies or private access links.

Version and operating details

The policy version is afterglow-policy-2026-10-23-v6. New orders record a package and rules snapshot; a later page edit must not rewrite an earlier order’s recorded snapshot. Owner review is not evidence of customer consent or independent legal approval.

The owner has reviewed this policy text. Public contact is provided through the Afterglow brand, support email and support website. The application does not request an age or implement an age-verification system; applicable legal requirements still apply. Global availability is not a representation of legal compliance in every jurisdiction. Necessary transaction and security records are retained for reconciliation, tax and legal obligations. Retention is reviewed using related tax return filing and due dates, applicable requirements and investigation holds; these records are not automatically deleted after 30 days. No governing law, court venue, liability waiver or global compliance assurance is asserted.