About your fireworks show

Fireworks show packages

• After payment, customer-requested cancellation or rescheduling is not supported.
• Discretionary refunds are not offered. If there is a problem with your order, contact support@wetogether.cc.
• If your show plays as agreed and you miss watching it, no replay is arranged.
• These rules do not limit refund or other rights granted by applicable law.

What am I choosing?

Choose the package price and show duration shown on the purchase form, a color palette, and a playback mode. Prices are in US dollars. The sky is shared with other visitors; a scheduled show occupies one slot on its timeline. You are not buying a private website, a recording, or a replay.

Play as soon as possible

Before payment, the waiting time is an estimate and can change while you are at Checkout. After the server verifies payment, it assigns the earliest full slot that fits your show without displacing confirmed reservations. Your order page then shows the confirmed start and end time.

Reserve a show time

Choose an available time within the next 7 days, at least 40 minutes ahead. Dates and times are displayed in your browser’s named timezone; check them before paying.

Your selected time is held during payment and confirmed after payment. An unpaid reservation is released only after payment is confirmed closed. If the payment status is uncertain, the time stays held while we check it. Confirmed reservations are not moved or sold again. Existing orders keep their recorded deadline.

What if I arrive late or refresh?

During an active show, the page joins the current server-timed progress. Refreshing does not restart it. After reconnecting, allow the page to check the current schedule. An ended show is not played again when you return. A reliable connection and a compatible browser are needed to watch.

Will there be sound?

Sound starts off. Use the sound control yourself to enable it, and adjust your device volume. You can mute it again at any time. Background tabs may pause local visuals and audio; returning joins the current progress instead of catching up missed effects.

Does closing the page cancel my order?

No. Closing Checkout, a browser tab, or the website does not cancel a paid order. The payment result comes from server-verified Stripe information, not a success URL. An unpaid Checkout may remain open until Stripe confirms its closure or expiry.

Cancellation, missed shows and refunds

After payment, customer-requested cancellation or rescheduling is not supported.

Discretionary refunds are not offered. If there is a problem with your order, contact support@wetogether.cc.

If your show plays as agreed and you miss watching it, no replay is arranged.

These rules do not limit refund or other rights granted by applicable law.

For help, contact support@wetogether.cc. Keep your order reference and payment receipt.

Are my message and nickname public?

The optional nickname and short message are private order notes in the current version. They are not displayed in the public sky or sent to Stripe. Please avoid including sensitive information.